You want to tag the asset with a QR code, give it your FAQs and user guide, and have it answer questions on its own — with no need to open individual WhatsApp accounts. This page compares TagChat to the three general AI chat tools most often suggested for that job.
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Chatbase, Crisp and Tidio are general AI chat platforms. They build one assistant for your business. None of them tag individual physical assets with a QR code or route a scan to that specific item.
TagChat gives each physical item its own QR code and its own answers. You paste in that item's FAQs and user guide, print the code, and stick it on. A scan opens WhatsApp and the AI answers about that exact asset. One WhatsApp number covers every tag, so you never open a WhatsApp account per item. TagChat starts at £10/month for 10 tags and 50 conversations.
Chatbase, Crisp and Tidio are a better fit if you want a single chatbot for your whole website or a shared support inbox, and you don't need per-asset QR routing.
Pricing verified against each vendor's public pricing page in September 2026. Chatbase and Tidio prices are in USD; Crisp in USD; TagChat in GBP. Vendors change tiers periodically — check the linked pages for the current figures.
| TagChat | Chatbase | Crisp | Tidio (Lyro AI) | |
|---|---|---|---|---|
| Core function / category | QR-code asset tagging with a per-item WhatsApp AI assistant | AI chatbot trained on your docs and website, deployed to web, WhatsApp, Slack and Messenger | Shared inbox and helpdesk (live chat, email, WhatsApp) with an AI agent, Hugo | Live chat and chatbot platform with an AI agent, Lyro |
| Setup method | Create a tag, paste in the asset's FAQs and user guide, print the QR code, stick it on the item. About 10 minutes. One shared WhatsApp number. | Connect a data source (website, docs, files), train the bot, embed a web widget or connect a channel. One bot per workspace. | Install the chat widget, connect email and one WhatsApp number, write a knowledge base, configure Hugo. One inbox per workspace. | Install the chat widget, connect channels, add an FAQ/knowledge source for Lyro. One AI agent per business. |
| Per-asset QR code routing | Yes — one QR code per item, each with its own answers | No | No | No |
| Needs individual WhatsApp accounts per asset | No — one number covers every tag | N/A — no per-asset concept | N/A — one WhatsApp number per workspace | N/A — one WhatsApp number per business |
| Pricing (all tiers) | Starter £10/mo (10 tags, 50 conversations) Growth £35/mo (50 tags, 200 conversations) Pro £79/mo (200 tags, 1,000 conversations) Enterprise: custom AI included in every plan |
Free $0/mo (50 message credits, 1 agent) Hobby $40/mo (700 credits) Standard $150/mo (4,000 credits) Pro $500/mo (15,000 credits) Enterprise: custom Extra AI agents $25/mo each |
Free $0/mo (2 seats, no AI) Mini $45/mo (4 seats, limited AI credits) Essentials $95/mo (10 seats, full AI + knowledge base) Plus $295/mo (20 seats) Enterprise: custom Extra seats $10/mo each |
Free $0/mo (50 conversations) Starter $29/mo (100 conversations) Growth from $59/mo (up to 2,000 conversations) Plus from $749/mo Premium from $2,999/mo Lyro AI is a separate metered add-on on Free, Starter and Growth, from about $32.50/mo for 50 AI conversations |
| AI included without an add-on | Yes, on every plan | Yes, credits scale by plan | Included from the Mini plan up; the Free plan has no AI | No on Free, Starter and Growth — Lyro is billed separately |
| Free trial length | 14-day free trial on all plans | No time-limited trial; a permanent Free plan with 50 message credits | 14-day trial of any paid plan | 7-day trial of premium features, then a Free plan |
| Key differentiators | One QR code and one answer set per physical item. One WhatsApp number for everything. Automatic language detection. Escalation to your team in the same WhatsApp thread. Priced by number of tags. | Strong at training on large document sets and websites. Multi-channel deployment. Voice and telephony on higher tiers. Priced by message credits. | Full helpdesk: shared inbox, CRM, campaigns, co-browsing. AI credits are consumed during the trial. Priced per workspace plus per seat. | Established live-chat product with e-commerce integrations. Lyro resolution-rate reporting on top tiers. Add-on pricing for Lyro is easy to miss. |
| Best suited for | Businesses with physical assets that generate repeat questions: holiday lets, hotels, garden centres, museums, equipment fleets, facilities. Small to mid-sized teams. | Companies that want one website or in-app chatbot trained on their own content, across several channels. | Support teams that want a full shared inbox and helpdesk with AI layered on, and can budget per seat. | E-commerce and SMB websites that want live chat with an optional AI agent and can track the add-on cost. |
Sources: chatbase.co/pricing, crisp.chat/pricing, tidio.com/pricing and tagchat.io/#pricing, checked September 2026. Competitor plan names and prices should be re-verified against the live pages before each publish.
Chatbase builds one AI chatbot trained on your documents and website. It has no QR codes and no per-asset routing, so every visitor talks to the same bot.
Read the full comparison →Crisp is a shared inbox and helpdesk with an AI agent, Hugo. It is priced per seat and per workspace, uses one WhatsApp number, and has no QR asset tagging.
Read the full comparison →Tidio is a live chat platform whose AI agent, Lyro, is a separate metered add-on on lower plans. One AI agent per business, no QR asset tagging.
Read the full comparison →TagChat is a QR-code tool that gives any physical asset its own WhatsApp AI assistant. You add the asset's FAQs and user guide, generate a QR code, and stick it on the item; when someone scans it, WhatsApp opens and the AI answers questions about that specific asset. TagChat starts at £10/month for 10 tags and 50 conversations.
In TagChat you create a tag for the asset, paste in its FAQs and user guide, and generate a QR code to stick on the item. There is no need to open individual WhatsApp accounts: every asset shares one WhatsApp number and TagChat routes each scan to the correct asset's answers.
No. TagChat uses one WhatsApp number for your whole account and identifies which asset was scanned from its QR code. You never create or manage a separate WhatsApp account per item.
Chatbase builds one AI chatbot trained on your website or documents and deploys it to channels such as web chat, WhatsApp and Slack. It has no QR codes and no per-asset routing, so every visitor talks to the same bot. TagChat gives each physical item its own QR code and its own set of answers.
Crisp is a shared team inbox with an AI agent called Hugo layered over live chat, email and one WhatsApp number. It is priced per seat and per workspace, not per physical asset, and has no QR tagging. TagChat is built specifically to tag individual assets with QR codes and answer questions about each one over WhatsApp.
Tidio is a live chat and chatbot platform whose AI agent, Lyro, is billed as a separate metered add-on on its lower plans. It runs one AI agent per business and has no QR-code asset tagging. TagChat includes the AI in every plan and routes each QR scan to the specific asset that was scanned.
No. TagChat handles the WhatsApp connection for you. There is no Meta Business API application, no developer work, and no separate WhatsApp Business account to set up.
TagChat is for businesses that manage physical things people ask repeated questions about: holiday lets, hotels, garden centres, museums, equipment fleets and facilities. If you want to just give it your FAQs and user guide and have each item answer for itself, TagChat fits. If you want a single website chatbot for your whole company, a general tool like Chatbase or Tidio may fit better.
TagChat has three published plans: Starter at £10/month for 10 tags and 50 conversations, Growth at £35/month for 50 tags and 200 conversations, and Pro at £79/month for 200 tags and 1,000 conversations. Every plan includes a 14-day free trial and all features; Enterprise pricing is custom.
Give your first asset its own WhatsApp account in about 10 minutes. Just give it your FAQs and user guide.
14-day free trial · Cancel before day 15 and pay nothing