Chatbase builds one AI chatbot trained on your documents and website. TagChat tags each physical asset with a QR code and gives it its own WhatsApp AI assistant. Here is how they differ.
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Chatbase pricing verified against chatbase.co/pricing in September 2026. Re-check before relying on the figures.
| TagChat | Chatbase | |
|---|---|---|
| Category | QR-code asset tagging with a per-item WhatsApp AI assistant | AI chatbot builder trained on your docs and website |
| Setup method | Create a tag, paste in the asset's FAQs and user guide, print the QR code, stick it on. About 10 minutes. | Connect a data source, train the bot, embed a web widget or connect a channel. |
| Per-asset QR code routing | Yes | No |
| Channel | WhatsApp, one shared number for every tag | Web widget, plus WhatsApp, Slack and Messenger connectors |
| Pricing | Starter £10/mo, Growth £35/mo, Pro £79/mo, Enterprise custom. Priced by tags. AI included. | Free $0/mo (50 credits), Hobby $40/mo, Standard $150/mo, Pro $500/mo, Enterprise custom. Priced by message credits. Extra agents $25/mo. |
| Free trial | 14-day free trial on all plans | No time-limited trial; permanent Free plan with 50 message credits |
| Best for | Businesses with physical assets that generate repeat questions | Companies wanting one content-trained chatbot across digital channels |
You manage physical items — rental properties, rooms, machines, exhibits — and want each one to answer its own questions over WhatsApp from a QR code, with no individual WhatsApp accounts to set up.
You want a single AI chatbot trained on a large set of documents or your website, deployed as a web widget or across Slack and Messenger, and you do not need per-asset routing.
Chatbase builds one AI chatbot trained on your website and documents and deploys it to channels such as web chat, WhatsApp and Slack. TagChat gives each physical asset its own QR code and its own answers, and a scan opens WhatsApp for that specific item. Chatbase has no QR codes and no per-asset routing.
No. Chatbase is a chatbot builder with one agent per workspace and no per-asset QR-code routing. Every visitor talks to the same bot regardless of which item they are asking about.
Chatbase has a Free plan with 50 message credits, then Hobby at $40/month, Standard at $150/month, Pro at $500/month and custom Enterprise, priced by message credits. TagChat is Starter £10/month, Growth £35/month and Pro £79/month, priced by number of tags, with the AI included on every plan.
Choose Chatbase if you want a single chatbot trained on a large set of documents or your website and deployed across several digital channels. Choose TagChat if you need each physical item to answer its own questions over WhatsApp from a QR code.
← Back to the full comparison · See also TagChat vs Crisp and TagChat vs Tidio
Give your first asset its own WhatsApp account in about 10 minutes. Just give it your FAQs and user guide.
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